Know every client
like a regular.
salon.shop's client management gives you a full database of every person who sits in your chair — their history, preferences, notes, and contact info. No more guessing what color or style someone got last time.
Emma Martinez
Preferences
Recent Notes
Went a shade cooler on the balayage this time. Loves the lived-in look. Uses Olaplex No. 3 at home.
Asked about a gloss between color appointments. Recommended a toner refresh. Prefers appointments before 11 AM.
More than a contact list
Every client who books with you gets a profile that builds over time. Their visit history, your notes, their preferences — it's all there, so every appointment feels personal.
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Full appointment history
See every visit, what services were booked, and who the stylist was.
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Visit notes
Record color formulas, product preferences, and personal notes after each visit.
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Search your book
Find any client by name, phone, or email in seconds.
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Portable client book
Your client data belongs to you. Switch salons or go independent — your book comes with you.
Built-in accountability
Every appointment is tracked — who booked, changed, or cancelled it, and when. No more "I didn't cancel that appointment" disputes.
Activity Log
Bookings, reschedules, cancellations, check-ins, and no-shows are all logged with the time and who made the change.
Dispute Prevention
When a client says "I didn't cancel," you can see exactly what happened, when, and who initiated the change.
Payments in the same log
Checkouts and payments land alongside the appointment they belong to, so the whole visit is in one place.
Ready to build your client book?
Start tracking clients, preferences, and history — for free.